Sharron Downs
2 weeks ago
Wow. What a wonderful experience I had on yesterday. First time visiting and I was unsure of what to expect or how my dog would react . Well overall my dog was good (lots of barking because she was nervous about being around other dogs). The facility is very very clean. There is a area for towels, aprons, scented sprays after washing and treats if needs. The staff will make sure the stalk is sanitized prior and after using (awesome) you are allowed to take pictures or videos of your pup if you like. Staff helps you get started by securing your pup on the table and showing you how to add the soap, wash rinse etc . Thanks for your patience and understanding for our first visit. If you want they have full service choices as well. Let me say prices are extremely reasonable omg these are the best owners, staff and there is plenty of parking. It’s a walk in facility. I can’t say enough about the quality, value, compassion and professionalism this team of people have for the pups who enter in. I truly highly recommend this location for self service, full service grooming. Better than other locations in the area. They will not disappoint. Make sure to leave a tip of gratitude, drop off towels, treats from Mud Bay. Lastly, they provide shampoo and conditioner. If your pup has sensitive skin/coats let them know. Staff is extremely helpful and knowledgeable. My pup did well for her first nail trimming as well thanks again to Aaron and the rest of the staff I’ll definitely return in a monthly basis for nail trimming and as often as needed for bathing. They also have a punch card(make sure to get yours) ok that’s all I have for now . Thanks for a great first time experience.